Decision Making Under Stress

In  an  era  of  technology  and  information  systems,  it  is  more  important  than  ever  to  preserve and develop the unique abilities of the human mind. The process of decision-­‐making, when required to be implemented quickly and without adequate information, is a  process  that  cannot  be  delegated  to  a  machine.    In  a  dynamic  and  ever-­‐changing  environment, there is a need to identify and respond with immediacy to both opportunities  and  risks.    Emergent  situations  require  a  different  approach,  different  tools, and a different language than that of routine.


This  program  was  created  to  narrow  the  gap  between  routine  and  emergent. It  was  created for executives, commanders, team leaders, and staff members who are working in dynamic, ever-­changing environments that can potentially shift from the ordinary to the unexpected.

The  seminar  was  developed  as  a  direct  result  of  long  operational  experience  in  both  military  and  civilian  capacities  by  the  team  leaders,  and  reflects  the  belief  that individuals  can  be  taught  to  enhance  their  efficiency  in  decision-­making  through  knowledge, training, and practice.

What is Decision‐Making Under Stress?

DMUS is a practical seminar for acquiring the knowledge and skills necessary to make and carry out decisions in an emergent situation.  The method of instruction emphasizes two  components  of  decision-­making. The  first  is  awareness:  awareness  of  self,  awareness  of  one’s  team,  and  awareness  of  the  situation. The  second  component develops technique and tools, which are constructed by the participants in the course of the seminar with the guidance of the instructor.

Why Decision‐Making Under Stress?

In the real world, the routine can become chaos, and even our best-­laid plans can result in  initial  failure,  causing  stress  and  uncertainty.  The  ability  to  quickly  and  efficiently  make decisions in these emergent situations is the hallmark of the successful leader. Identifying, Reacting, and Reassessing (IRR) are the principles behind DMUS, enabling us to improve our communication skills, enhance teamwork, and build resilience to stress. The IRR principles provide the tools to continue functioning successfully.

Developing the Capability

Decision‐making under stress cannot be taught in theory alone.  DMUS includes both a solid theoretical base coupled with a practical application of the material.  The course is divided  into  eight  stages,  with  participants  experiencing  increasing  levels  of  stress  at  each  stage,  enhancing  resilience  and  enabling  more  efficient  and  successful  decision‐making.  The  course  is  tailor-­made  for  the  target  audience,  both  on  a  group  and individual  level.    In  the  final  stage  of  the  course,  individually-­tailored  scenarios  will  challenge  participants  and  provide  them  with  the  opportunity  to  utilize  the  IRR principles in successfully resolving emergent situations.

About the instructor, Jacob More

  • BA in Emergency Medicine, Ben Gurion University, 2004
  • MA in Disaster Management, University of Haifa, 2008
  • Graduate of National Red Cross program, certified to train teams in disaster intervention
  • Certified to train individuals for management and leadership in crisis and disaster scenarios, Magen David Adom in Israel
  • Risk Management Certification Program, Tel Aviv Univ.
  • Supervisor, Medivac Unit, Israel National EMS
  • Regional Paramedic Supervisor, and active paramedic, Magen David Adom in Israel
  • Crew member, Israel Air Force Search and Rescue Unit (669)
  • Senior medical staff member, Israeli Secret Service
  • Participant in search and rescue operations in Turkey, Kenya, Bulgaria, Egypt, Cyprus, Greece
  • Instructor, “MICHAEL” project (honing individual skills toward excellence)
  • Member of think tank, research in National Security Institute

Shackleton Group, Inc.

Shackleton  Group  offers  its  clients  a  tailored  approach  to  navigating  change  that  can  modify the very culture of your organization. We help you develop an environment where high performance flourishes and employees excel because they are the architects of their own solutions. Shackleton Group collaborates with your team and provides the tools  necessary  to  harness  the  single  most  competitive  advantage  in  the  marketplace  today: the focused, collective power of your people.

Shackleton Group Competencies

  • Consulting
  • Rapid Response
  • Professional Development
  • Training Systems Integration
  • Support

Contacting Shackleton Group, Inc.

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