For decades the United States Marine Corps has applied the concept of Rapid Response Planning and Execution with enormous operational success. Recognizing the need for a force that is postured and ready to respond anywhere, anytime, and to a variety of circumstances on short notice, the Marines developed several specific mission templates that can be executed globally by any of their teams with predictable and definitive results. Companies, government agencies, sports teams, and a host of other organizations can realize similar results not only in averting a potential crisis, but more importantly capitalizing on extraordinary opportunities by anticipating and then preparing for them. Ensuring your organization’s ability to respond rapidly and effectively mandates an established and proven plan. Shackleton Group provides a team of experienced Marine Corps Officers who have extensive experience successfully exercising these concepts in a host of challenging environments to include the military, commercial companies and government agencies. As consultants they are well versed in the art of Rapid Response Facilitation and will ensure your team successfully identifies, evaluates and ultimately establishes your own organizational Rapid Response Plan.
Why Rapid Response?
History has proven with absolute certainty that all businesses encounter the unexpected. The opportunities born of uncertainty can be seized and capitalized upon if you have the right plans in place and have developed the ability to respond. Few Marine Corps units deploy with advance knowledge of what they will encounter on a deployment, but their diligent preparation and use of well‐developed rapid response plans warrant their certain victory in uncertain times. Investing the effort now to develop effective rapid responses not only promotes long-term survival, but also the ability to gain a competitive advantage. Rapid Response Planning can ensure that your business leaders are prepared to mitigate unforeseen costs, and are poised to swiftly capitalize on market growth or new revenue opportunities. While your competition is reacting to the unexpected by deciding what to do, you are responding. Plan, train and organize your approach the way Marines do, and you can be “The Most Ready” in your market space.
The Shackleton Group Approach
The interaction that occurs between you and our experienced team involves a high level of participation that incorporates your existing expertise into highly effective and tailored rapid response plans. Our approach to facilitation inspires our clients to develop and execute plans that build upon their strengths, reinforce success, and mitigate risks of an uncertain market place.
What is Rapid Response?
Decisive and timely execution of a preplanned response to rapidly deploy the assets and resources required to capitalize on an opportunity, or avert a critical challenge or potential crisis.
Rapid Response Planning Process (R2P2)
Developing the capability, and a published and tested plan to respond instantly to critical circumstances allowing you to prepare for capitalizing on opportunities, or averting a critical challenge or potential crisis.
Developing the Capability
Your team needs to be effectively facilitated through the development of R2P2 and the establishment of an organizational Rapid Response Plan. Those steps include:
Identifying the requirements for Rapid response in your organization.
- Identify organization with need
- Meet with leadership
- Identify potential critical response issues & potential opportunities
- Communicate approach
- Confirm commitment to approach
Establishing Development Team
Establish a development team with the organization’s required subject matter experts.
- Identify Subject Matter Experts
- Convene the team
- Communicate need and duration
Develop the rapid response processes by defining the actions required to capitalize on opportunities and avert crises.
- Detail potential critical responses
- Identify actions/tasks to mitigate
- Identify actions/tasks to capitalize
- Identify objective of the response process
- Capture Process
- Identify supporting tools/templates
- Publish Draft Process
Test the processes to ensure they achieve their desired objective, train your people to implement, and rehearse them periodically to maintain their currency.
- Assign execution team
- Assign leadership monitors
- Execute dry run
- Debrief and refine processes as required
- Publish final processes and notify organization
- Execute periodic rehearsal
Execute Rapid Response
Execute pre-established plan as required
Executing Rapid Response
Once you have developed and established the Rapid Response Plan, and then trained and assigned RRP teams to the plan, you then have the capability to implement the decisive and timely execution of your preplanned, published and tested response at a moment’s notice providing you the capability to rapidly deploy assets and resources required to capitalize on an opportunities or avert a critical challenge or potential crisis.
Keys to Success
Commitment to the development process, and allowing the assigned development team the time and resources to develop, test and establish the plan
Subject Matter Expertise
Providing the subject matter expertise required from within your organization to identify the appropriate action plan and processes to respond to the opportunities or crises
In order to successfully implement your Rapid Response Plan, the development team needs to test and revise the processes as required to ensure they are executable when the time comes. Additionally, a Rapid Response Team needs to be assigned to that specific process, trained in the implementation of the process, and needs to exercise the process periodically to ensure that circumstances or the environment have not driven a need for modifications.
By its very definition, the Rapid Response Plan or individual processes need to be executed in a timely and deliberate manner. Part of the development process will ensure criteria are established defining what the optimum window is for execution.
Pre‐established published response process
Effective Rapid Response (execution of) is exclusively dependent on the development of a profile, plan or process that has been pre‐established, practiced, fully vetted and published. Rapid response planning cannot be initiated when the circumstance, crisis or opportunity arises; it is too late. It is by design supposed to be in place and executable when the circumstances occur.
Proven development approach
This Rapid Response Planning Process has been proven time and time again in extremely diverse environments and dynamic circumstances. One of the keys to its success is the speed with which it can be developed, and the simplicity of its purpose and methodology. Its effectiveness is only strengthened by the existence of a toolbox consisting of predefined templates, tools, and processes that further enable rapid and efficient plan development.
Experienced Rapid Response Planning Facilitators
Facilitators with experience in diverse environments, and familiar with the approach and associated dynamics yield faster and more effective results in development of your Rapid Response Planning Process. Shackleton Group consultants are experienced Marine Officers who have applied these concepts and this approach in a wide variety of dynamic environments, from the military, to corporate, to government acquisition, sports clubs, and even non-‐profit organizations. In addition to their experience, they bring with them the developed toolbox of necessary tools, processes, templates and approaches required to successfully exercise R2P2 in almost any environment.
Communicate plan to organization
Once your Rapid Response Plan and associated processes are complete, it is critical that the organization as a whole understands that it exists, what it is intended to accomplish, and who is responsible for the execution of its various components.
Shackleton Group, Inc.
Shackleton Group offers its clients a tailored approach to navigating change that can modify the very culture of your organization. We will help you develop an environment where high performance flourishes and employees excel because they are the architects of their own solutions. Shackleton Group will collaborate with your team and provide the tools necessary to harness the single most competitive advantage in the marketplace today: the focused, collective power of your people.
Shackleton Group Competencies
- Rapid Response
- Professional Development
- Training Systems Integration
Contacting Shackleton Group, Inc.
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